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Multi-Pure's Dedication to Excellence...Triple Guarantee  

  • 90 DAYS - Satisfaction Guaranteed*
    If for any reason you are not completely satisfied with your
    Multi-Pure Drinking Water System, Multi-Pure will refund 100% of the purchase price.

  • Housing Warranty** -
    Lifetime - Stainless Steel Units
    Lifetime - Plastic Unit

    The exterior housing (canister), is warranted for use and will be repaired or replaced at "NO CHARGE."

  • 12 MONTHS - Accessories Warranty
    All exterior hoses and attachments are warranted for use
    and will be repaired or replaced at "NO CHARGE."

Guaranteed Quality

Multi-Pure Drinking Water Systems are made of Food and Drug Administration approved materials. Multi-Pure Systems are designed to be used on treated water systems; they are not intended to be used where the water is microbiologically unsafe or with water of unknown quality without adequate disinfection before or after the unit. The System may be used for cyst reduction on disinfected waters that may contain filterable cysts. Multi-Pure warrants its System housings to be free of defects in material and workmanship for use under normal care for a period of: STAINLESS STEEL housing -lifetime; PLASTIC housing - lifetime.  Multi-Pure filters (cartridges) are warranted for defects in material and workmanship for use under normal care. For optimum performance, filter cartridges require periodic replacement dependent upon use, type, and level of contaminants in local water (up to 750 gallons of drinking water; up to 1200 gallons with capacity meter); therefore, it is recommended that filters be replaced annually or sooner if needed.

*Applicable in U.S. and Canada only excluding shipping and handing fees. For areas outside of U.S./Canada, please consult your local dealer/distributor regarding guarantees.

**Provided that filter has been replaced at least once a year

Click here to download the certificate